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Platform Remote Sync

Introduction

The Remote Data Synchronization feature enables two distinct deployments of the West Connectivity to exchange data securely and efficiently through the Connectivity Hub service. The communication between two Connectors is a Source and a Target configured in two West Connectivity deployments through a pairing process.

Paring Process

For source Connector, To enable Remote Data Synchronization, firstly you need to go to “remote-sync” tab of the “setting” page on Connector web UI, and click the ENABLE REMOTE-SYNC to start the pairing countdown.

The pairing process needs to be finished before the countdown. If the process is expired, you need to click the ENABLE REMOTE-SYNC again. And once the pairing is finished, you can’t disable the pairing or delete the Connector.

Once the pairing process is enabled, go to Target site to create a Target Connector with remote setting enabled (Create a Connector -> Fill in the Connector infomation -> Enable Remote-Sync Target toggle) on web UI. Enter all information from the source, including remote site name, remote connector ID, to finish the pairing process.

Once the Target connector is created, it should be listed with a Target icon.

Device Information Lookup and Update

Users can perform real-time lookups for device list, tags, and permission information from the device page using the Source or Target Connector web UI. They also have the ability to manage a device and its configurations across both source and target connectors, ensuring any modifications are simultaneously synchronized between the pair.

Enable Resource Data Synchronize

To start resource data synchronization, go to the Source Connector resource setting page for setup. Enable the Remote-Sync toggle to start the data synchronization. Then create the same resource on the Target Connector to start receiving data.

Limitation

The Source Connector allows to be pairing with one Target Connector only.

The data synchronization resuming is up to 30 days, Once the connection breaks for a while then reconnect back, the data may be lost if the data is generated over 30 days ago.